General Terms and Conditions of the company METALO RAKTAS LTD and Company-owned website


By using website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions. Minors or people below 18 years old are not allowed to use website The purchaser is a commercial customer and purchases for his commercial purposes. If the purchaser orders from abroad he must inform himself about his national legal regulations and restrictions regarding the import, purchase, ownership and use of locksmith tools prior to the purchase. The seller cannot be held liable for any damages or costs resulting from these local legal regulations or restrictions. The purchaser uses the articles bought for commercial and legal purposes exclusively.

“Your Content”

In website standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Metalo Raktas LTD a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. Metalo Raktas LTD reserves the right to remove any of Your Content from this Website at any time without notice.

Image rights: All image rights rest with Metalo Raktas LTD or its partners. Any use without express permission is prohibited.

General Provisions

The contractual partner for all orders is the company Metalo Raktas LTD, Vilnius, Lithuania, LT-08119, phone +37122163464, All business relationships between Metalo Raktas LTD and the customer are subject to our General Terms and Conditions exclusively as valid at the moment of the order. Other terms, especially complementing or contrary General Terms and Conditions of the customer, are valid only if they have been approved by us in written form.

All product pictures and descriptions may vary from the original. We assume no liability for these variations.

Conclusion of contract:

The product descriptions displayed in the online shop do not constitute binding offers but nonbinding online catalogue offers. By clicking the button to complete the purchase, you make a binding offer to enter into a purchase contract of the articles contained in your basket. While it is our practice to immediately confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product. The conclusion of a contract comes with delivery of the goods. If you pay with credit card or PayPal, the contract is concluded upon receipt of the request for payment you receive from us.


The minimum order value is 25.- EUR.

Payment may essentially be made by PayPal, Bank account, invoice. In the case of payments against invoice the customer is obliged to pay the invoice within 14 days after the reception of the goods. When making a payment by credit card, the amount is charged at the moment of the order confirmation by the customer.


Our delivery times quoted are not binding. They are only binding if we have given an explicit and written guarantee. If the merchandise ordered or a suitable replacement is unavailable, we have the right to rescind our contractual obligation of delivery. In case an order article or a replacement for that article is permanently not available we shall have the right to free ourselves from our contractual obligation of delivery. We undertake to inform the customer about the unavailability without delay and to return any payment made with regard to the unavailable merchandise. In the case of partial deliveries we will immediately inform the customer and return any payments made in excess.

Retention of title: The goods shall remain our property until full payment has been received.

Warranty: If articles which are delivered display obvious manufacturing defects, including damage sustained during transportation, please make a complaint about such defects immediately to us.

If there should exist hidden defects the buyer has to inform us immediately after there identification. In case of defects substitute goods are delivered or the defect will be eliminated free of charge at our discretion. The right of withdrawal from the contract because of defects or the claim of reduction of the purchase price are excluded, except the intended elimination of the defect or delivery of substitute goods is unsuccessful and further attempts of repair or replacement are unacceptable for the customer. The usual costs occurring in the case of repairs or substitution will be paid for by us. The liability for damages caused by negligence on the part of Metalo Raktas LTD, legal representatives or fulfilment assistants is excluded.

Use of the tools

A certain amount of expertise is necessary in order to use our products successfully. Without this experience successful utilization of our tools is not certain. The liability of the company Metalo Raktas LTD for damages or costs resulting from improper utilization of tools is excluded.

Return Consignments

Return consignments should only be despatched after our prior notification and must be sent free of additional charges. Please be advised that we cannot accept consignments where shipping or other charges have to be paid by us.