FREQUENTLY ASKED QUESTIONS

The customer must be 18 years of age or above.

Ordering the tool, you should consider the law of your country on acquisition, use and storage of specialised tools.

Yes, it is possible to make changes, but only at Magic tools productions as long as the order has not been dispatched.

Your order will be dispatched in 3 working days depending on when we will receive payment of order.

In case if we are out of stock of your purchased item, we send it out in max 14 working days.


  • Bank account: You will receive the necessary bank particulars for the transaction in the order confirmation Email. Please take care that all bank charges have been paid for. And the goods will be dispatched as soon as our account has been credited.
  • PayPal: We can only ship to the address the PayPal payment was made from.
  • Invoice: Registered companies, Privat person
  • We use standard postal service
  • FedEx worldwide service.

Our service are world wide We can ship to any address in the In a zone of the European Union, We ship In the countries outside of the European Union,but to know the shipping rates and terms for your country please contact us.

The product price does not include the shipping price. The online ordering system will generate a shipping quote for your order.

When your items have been dispatched, we will send a notification and a tracking number for your parcel. With the tracking number you can track the delivery of your parcel online.

You may return tool only if the tool have a manufacturing defect, within 14 days of delivery for a full refund. We only hold the shipping fee. We will replace the tool with the new.

Yes. Once we have received an order and payment has been cleared, the invoice will be sent to you via email.